🔁 Operation BBQ Return & Exchange PolicyThank you for shopping with us! We stand by the quality of our products and want you to be completely satisfied with your purchase.

 

📦 Return Eligibility:Returns accepted within 30 days of purchase.Items must be unused, in original packaging, and with proof of purchase (receipt or order confirmation).Final sale items, used products, and custom orders are non-returnable.

 

🔄 Exchanges:We offer exchanges on eligible items within 30 days.Exchange must be for a product of equal or lesser value (or pay the difference).

 

💸 Refunds:Refunds will be issued to the original payment method.Please allow 5–7 business days for processing after approval.Shipping costs are non-refundable unless the return is due to our error.

 

🚚 How to Return:In-Store: Bring your item and receipt to our store during business hours.By Mail: Contact us at [your email or phone] to initiate a return. Customer is responsible for return shipping.

 

❗ Damaged or Incorrect Items:Please inspect your order upon delivery. If an item is defective, damaged, or incorrect, contact us within 7 days for a replacement or refund.